Customer Service

Customer Service

Shipping & Delivery
Bholanath Stepper Motors, Step-Servo Motors and Drives committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only. If there is no courier service available in your area, we will ship your items via Government Registered Bookpost or Speedpost.
Privacy & Security
We consider the privacy of our customers utmost important. We are in the business of serving you, not selling your information. Your name, address information, and credit card information are collected only to fulfill your order.

Information security is critical to our business. We use advanced security technology to prevent our computers from being accessed by unauthorized persons. We do not distribute customer information to be used in mailing lists, surveys, or any other purpose other than what is required to perform our services. Shopping with us is 100% safe!!
Returns & Replacements
All products sold by steppermotors.bholanath.in are manufactured in India and are guaranteed to be genuine, in new condition and monitored by a very careful quality control. All are products are protected by a 15 Day Full Satisfaction Policy which guarantees a full refund or product exchange if in unused conditions. If you are not satisfied with an item that you have purchased, you may return the item within 15 days.

The items must be returned in new and unused condition, in the original boxes and with all paperwork (this includes warranties), parts and accessories to insure full credit. "New and unused" means that there are no scratches, marks, or blemishes on the item; there are no signs of wear on the product, the tags, or the case; and the product must not have been sized or altered in any way. We cannot accept a return of any item with any indication that it has been used.